An AI caller that knows what to ask—and what should happen next. Built around your business, from the first enquiry to the human handoff.
Powered by ElevenLabs. Engineered by RECAST.
A useful conversation has a purpose: ask clearly, listen to the answer and handle the next step. Hear examples from our calling demo.
Powered by ElevenLabsThe caller requests a practice contact, repeats the email and confirms how to address the follow-up.
0:00 · RecipientHello, this is [name and clinic removed].
0:03 · CallerOh, hi. Good morning, [name removed]. It’s Clara from Care Networks.
0:06 · CallerI was just wondering if I could grab your practice manager’s email to send through some info on a doctor, or whoever deals with the hiring for your GPs.
0:16 · RecipientYeah, sure. You can just send it to reception.
0:20 · CallerNo worries. What’s the best email there?
0:25 · RecipientIt’s [email address removed].
0:29 · CallerPerfect. So that’s [email address removed].
0:33 · RecipientYeah, that’s the one.
0:38 · CallerAnd who should I address that to?
0:40 · RecipientJust address it to reception. We’ll forward it on.
0:45 · CallerNo worries. I’ll do that. Perfect. I’ll send that through. Thanks so much. Have a good day.
0:51 · RecipientYou too.
0:55 · SpeakerBye.
Your lead source, calling rules and next actions, connected around one conversation.
From the lead source or list included in your workflow.
Orchestrated around your business.
ElevenLabsConversational voiceThe agreed team route and fallback.
When the connection is in scope.
The actual outcome, fields and notes.
No answerCheck the window and attempt limit before any retry.
Stop or completeRecord the outcome. End further attempts.
Calls, context, outcomes and follow-up, brought into one view. A workspace shaped around the decisions your team needs to make.
One example of a configured workspace. Your interface, channels and integrations are defined around your scope.
The enquiry, its source and the information already captured give the caller a useful starting point. Qualification turns the conversation into something your team can act on.
The right questions begin with the right information.
A conversation is only useful when the system knows what should happen after it.
A new enquiry reaches your CRM.
Apply the agreed eligibility, calling hours and attempt rules.
The ElevenLabs-powered caller follows your approved questions.
Route the response using your qualification and handoff rules.
Write the actual outcome, agreed fields and notes to the contact record.
Booking is an available route when the calendar connection is included and tested.
Illustrative scenarios. Scripts, transfer routes, retry limits and calendar connections are configured and tested where included.
Capture the response, update the record and route the next step. Qualified conversations can move to your team; unanswered calls follow the agreed retry rules.
Human transfer, review and stop conditions are part of the workflow.
Haroon Kamal
An ElevenLabs-powered calling bridge connects lead qualification, retries and warm transfers to GoHighLevel.
RECAST technical check · May 30, 2026
Jane Benjamin
A clinic-outreach voice agent with an agreed conversation structure, data fields and dry-run controls.
Launch gates pending · Client & distribution partnerClients across our AI, engineering and growth work.
We build the conversation and the system around it. The lead trigger, phone connection, script and destination all have a job to do.
Agree the objective, voice, questions and what a useful outcome looks like.
Bring together the lead source, calling provider and the CRM or calendar in scope.
Work through representative calls, missed connections, transfers and stop conditions.
Hand over the workflow, operating guidance and the agreed path for support.
It handles the conversation steps we agree: intake, qualification, follow-up and the next action. Your script defines what it can say and when it should hand over to a person.
Yes. ElevenLabs powers the conversational voice layer. RECAST builds the calling workflow around your lead sources, telephony, qualification rules and record destinations.
Warm transfers are part of our documented calling work. Booking can be included when we scope and test the calendar connection, availability rules and confirmation flow.
We scope the connection around your CRM’s available API and permissions. GoHighLevel is part of the documented Linda’s Care deployment; other destinations are confirmed for your build.
Retry windows, business hours, maximum attempts and stop conditions are configured for the workflow. A missed call follows that queue; it does not trigger unlimited redialing.
Your call flow, voice configuration, integrations and operating guidance are scoped together. The interface is shaped around what your team needs; the demo shows one possible workspace. Provider usage, support and ongoing operation are defined in your agreement.
Let’s build the calling workflow around that answer.
Talk through your workflow
Demo workspace · Sample data